Just a few of the clients I’ve worked for..
Prudential PLC
Prudential use SkillsTrak, an online employee assessment tool, to manage part of their call centre operation. I designed the SkillsTrak software in a previous role, and when SkillsTrak Limited went into liquidation in April 2009 I purchased the rights to the software and agreed a deal with Prudential for them to continue using the software hosted and supported by my company.
Skills used: Management, Full system/architecture design, Project Management, Development
Etihad Airways
Etihad also use SkillsTrak, an online employee assessment tool, to manage part of their call centre operation. I host, support and enhance the SkillsTrak software for the company, ensuring that their management team has clear visibility on the skill levels of almost 400 staff via a series of monthly assessments.
Skills used: Management, Full system/architecture design, Project Management, Development
i-to-i Travel
I was contracted by i-to-i to evaluate an unfinished web application left behind by a former contractor. The application was written in PHP/Zend Framework, and was due to form the basis of the company’s e-commerce platform with integration into a Sugar CRM solution. The company then contracted me to assist them on preparing the existing checkout to integrate with their Sugar CRM solution, which was achieved in less time than the company anticipated and ensured their internal deadlines were met.
Skills used: Project Management, Development, Analysis of existing systems.
SnapPitch
I’m a founding director of SnapPitch.com, a business to business lead generation portal. I designed and built the entire application in Zend Framework from an initial concept, expanding greatly upon the original idea to create a robust system that can scale with the business. I was heavily involved in assisting in securing angel investment for the company. The business now has a plan in place to scale considerably over the next financial year.
Skills used: Management, Full system/architecture design, Project Management, Development
SalesPush
I designed the SalesPush CRM (Customer Relationship Management) system from the ground up based on an initial idea, and then brought in and managed a development team to build the product using Adobe Flex technology. The end result was an easy to use, attractive and stable CRM system, which has been used by clients such as CBS (Viacom) throughout the UK for the last two years.
Skills used: Management, Full system/architecture design, Project Management, Development